My grandfather was a patient at Borgess for the last two weeks. He was called Home to Glory yesterday. Let me say that the staff on 3N are beyond AMAZING! The care and compassion for my grandfather was incredible. No matter what his need was, it was met.
They also took care of my family. We darn near lived there part of the time! It didn’t matter what time of day or night, we could come and go as we pleased. We were given whatever we needed to make our time there more comfortable. The staff was just as pleasant at the end of their 12 hour shift as they were at the beginning of it. Saturday night I watched a PCA come in and tell him goodbye. She talked to him even though he couldn’t respond. When she walked out of the room, she was in tears. She is not the only one I saw in tears over him. That just proves to me that those folks aren’t there because it’s their job. They are there because it’s their passion.
Anthony, Kim, Tiffany, Laura, and SO many others – you have been a blessing to my family and will never be forgotten. I work at another area hospital and hear several things about Borgess. I would NEVER hesitate to send my family there. God bless each and every one of you!